Can we check-in early?
Yes, subject to availability. Please contact the hotel to notify us and we will try our best to accommodate your request.
Accommodation
Can you store bags after we check out?
Yes, we are happy to store your luggage after you have checked out.
Can you store bags if we arrive at the hotel early?
Yes, we can store your luggage if you arrive before your room is ready.
Do you accept cash?
Yes, however we need a credit card for incidentals as well
Do you have a pool?
Yes, we have a pool available for our guests to enjoy.
Do you have accessible rooms?
Yes we do, please contact the hotel to secure an accessible room
Do you have an onsite gym?
Yes, our guests have access to Anytime Fitness behind the hotel.
Do you have an onsite restaurant?
Yes, Nobles Restaurant & Bar is onsite and available for our guests.
Do you have free Wi-Fi?
Yes, complimentary Wi-Fi is available for all hotel guests.
Do you have ground floor rooms?
Yes, please contact the hotel to secure a ground floor room
Do you have onsite parking?
Yes, we have onsite parking available for hotel guests.
Do you need to book parking?
No, parking does not need to be booked in advance.
Do you offer late check-out?
Yes, subject to availability. Please speak to reception during your stay.
Do you offer room service?
Yes, room service is available all day, from breakfast through to 9:00pm.
Is parking complimentary or paid?
Parking is complimentary for hotel guests.
Is reception open 24 hours?
Yes, our reception is open 24 hours a day.
Is your pool heated?
No, our pool is not heated.
What are your check-in and check-out times?
Check-in is at 3pm and check-out at 11am.
What time is breakfast?
Breakfast is served from 6:30am to 9:30am on weekdays and from 7:00am to 10:00am on weekends.
Conferences
Are breakout spaces available?
Yes. Dedicated breakout areas are available, while the hotel’s landscaped gardens and courtyards can also provide refreshing spaces for networking and breaks between sessions.
Can the conference spaces be customised for different event formats?
Yes. The flexible event spaces can be configured for different group sizes and event styles, from intimate boardroom meetings to conferences for up to 200 delegates.
Can we hold networking drinks or a corporate dinner after our conference?
Yes. With function spaces, landscaped courtyards and onsite dining at Nobles Restaurant & Bar, there are options to extend your conference with networking, drinks or a corporate dining experience.
Can we host a multi-day conference?
Yes. With conference facilities, onsite accommodation, dining and other hotel amenities in one location, Peppers The Hills Lodge is well suited to multi-day conferences and corporate events.
Can we organise team-building activities?
Yes. The hotel’s location provides convenient access to nearby team-building activities, including ten-pin bowling, laser tag, indoor rock climbing and Castle Hill Golf Course.
Do the conference rooms have natural light?
Yes. The hotel’s four meeting rooms feature natural light and access to dedicated breakout areas, creating a comfortable environment for meetings and conferences.
Do you cater for small business meetings?
Yes. Peppers The Hills Lodge can accommodate intimate meetings and boardroom-style events as well as larger conferences, seminars and corporate functions.
How do I enquire about holding a conference at Peppers The Hills Lodge?
Contact the conference and events team to discuss your preferred date, delegate numbers, room requirements, catering and event package. You can also download conference package information from the hotel’s conference page.
How many delegates can Peppers The Hills Lodge accommodate?
Peppers The Hills Lodge specialises in boutique conferences and corporate events for <strong>up to 200 delegates</strong>, with flexible spaces suitable for everything from small meetings to larger conferences.
Is accommodation available for conference delegates?
Yes. Peppers The Hills Lodge is a <strong>4.5-star boutique hotel with 97 rooms</strong>, allowing delegates to stay onsite for multi-day conferences, corporate retreats and events.
Is audiovisual equipment available?
Yes. Conference facilities include audiovisual capabilities, with equipment options available depending on your event requirements.
Is catering available for conferences?
Yes. Conference catering is available, with options for morning tea, lunch and afternoon tea, helping organisers keep their entire event conveniently onsite.
Is there onsite parking for conference delegates?
Yes. Complimentary onsite parking is available, making it convenient for delegates travelling to the hotel by car.
Is Wi-Fi available in the conference rooms?
Yes. Peppers The Hills Lodge promotes upgraded high-speed Wi-Fi to help delegates stay connected and productive throughout their event.
What AV equipment is included in the conference rooms?
Screen, Data Projector with Audio, Flipchart, Whiteboard, Wifi
What conference and meeting rooms are available?
There are four dedicated meeting spaces: <strong>The Estate Room, The Library, York Room and Boardroom</strong>, allowing organisers to select a space suited to their event size and format.
What is included in a Day Delegate Package?
Day Delegate Packages can include room hire, arrival tea and coffee, morning tea, lunch, afternoon tea and conference room essentials. Package inclusions can vary, so organisers should speak with the conference team for the current package options.
Where is Peppers The Hills Lodge located?
Peppers The Hills Lodge is located at <strong>1 Salisbury Road, Castle Hill</strong>, in Sydney’s Hills District, close to Norwest Business Park and with convenient access to major motorways.
Nobles Restaurant & Bar
Can I bring my own wine?
Yes. Nobles offers <strong>BYO wine on Fridays</strong>, excluding December. A corkage fee of <strong>$12 per bottle</strong> currently applies.
Do I need to make a reservation?
Yes. The venue currently advises that bookings are essential for dining, particularly for breakfast, dinner and High Tea.
Do you offer different cuisines?
No, our menus are set
Does Nobles Bar serve cocktails, beer and wine?
Yes. Nobles Bar offers an extensive drinks selection including wine, beer, cocktails and spirits, with a particular focus on supporting Australian and local distilleries.
Does Nobles Restaurant cater for dietary requirements?
Dietary requirements can be accommodated with prior notice. Guests are encouraged to advise the restaurant of any dietary requirements or allergies when making their reservation.
Does Nobles Restaurant host special events?
Yes. Peppers The Hills Lodge hosts a variety of special dining experiences and events throughout the year at Nobles. Guests can follow the hotel’s social channels or subscribe to its newsletter for upcoming events.
Does Nobles Restaurant offer High Tea?
Yes. High Tea is available S<strong>Saturdays from 12:00pm to 3:00pm</strong> and includes a selection of sweet and savoury items along with tea or coffee and sparkling wine. Bookings are essential, and High Tea is not offered on public holidays.
Does Nobles Restaurant offer room service for hotel guests?
Yes. Room service is available seven days a week, currently from <strong>6:30am to 9:00pm</strong>.
Does Nobles Restaurant offer vegetarian options?
Yes. The menu includes vegetarian-friendly dishes, with current offerings including options such as mushroom risotto and vegetable-based entrées and sides. Menu selections may change seasonally.
How can I make a booking at Nobles Restaurant & Bar?
Reservations can be made by contacting Peppers The Hills Lodge on <strong>(02) 9680 3800</strong> or through the restaurant’s online reservation options https://www.opentable.com.au/r/nobles-restaurant-at-the-hills-lodge-castle-hill
Is Nobles Restaurant family-friendly?
Yes. Nobles welcomes families and has previously offered children’s activity packs to help keep younger guests entertained while dining.
Is Nobles Restaurant open for breakfast?
Yes. Breakfast is available <strong>Monday to Friday from 6:30am to 9:30am and Saturday and Sunday from 7:00am to 10:00am</strong>. Bookings are essential for breakfast and walk-ins are not permitted.
Is Nobles Restaurant suitable for special occasions?
Yes. With its sophisticated atmosphere and seasonal menu, Nobles is well suited to birthdays, anniversaries, romantic dinners, family celebrations and other special occasions.
Is parking available?
Yes. Complimentary onsite parking is available at Peppers The Hills Lodge for guests visiting Nobles Restaurant & Bar.
Is there an outdoor area at Nobles Bar?
Yes. Nobles Bar is adjacent to a beautiful outdoor courtyard, providing a relaxed setting for drinks before or after dinner.
What are the dinner opening hours?
Nobles Restaurant is currently open for dinner <strong>Monday to Saturday from 6:00pm to 9:00pm</strong> and is closed for dinner on Sundays.
What are the opening hours for Nobles Bar?
Nobles Bar is open <strong>seven days a week from 11:00am until late</strong>, with a bar menu available Monday to Sunday.
What type of dining does Nobles Restaurant offer?
Nobles Restaurant offers contemporary à la carte dining in comfortable and sophisticated surrounds. The menu focuses on seasonal produce, freshness and quality, making Nobles ideal for relaxed dinners, date nights and special occasions.
Where is Nobles Restaurant & Bar located?
Nobles Restaurant & Bar is located within Peppers The Hills Lodge at <strong>1 Salisbury Road, Castle Hill, NSW 2154</strong>, in Sydney’s Hills District.
Weddings
Are there locations for wedding photos at the hotel?
Yes. The landscaped gardens, courtyards and Tudor-style hotel provide a variety of beautiful backdrops for wedding photography.
Can our guests stay at the hotel after the reception?
Absolutely. Having accommodation onsite means your guests can enjoy the celebration without needing to travel to another hotel at the end of the evening.
Can our wedding package be customised?
Yes. The wedding team can work with you to tailor your celebration to suit your style, guest numbers and individual requirements.
Can we have pre-reception drinks and canapés?
Yes. The private courtyards and landscaped surrounds provide an ideal setting for pre-reception drinks and canapés before moving into your reception.
Can we hold both our wedding ceremony and reception at Peppers The Hills Lodge?
Yes. You can host your ceremony and reception in the one convenient location, making the day seamless for you and your guests. Beautiful landscaped gardens and private courtyards are available for ceremonies and pre-reception celebrations.
Do you cater for smaller weddings?
Yes. Packages are available for smaller celebrations, and Nobles Restaurant provides an intimate setting for couples planning a more intimate wedding.
Do you offer outdoor wedding ceremonies?
Yes. The hotel’s landscaped gardens provide a beautiful setting for outdoor wedding ceremonies as well as wedding photography and pre-reception drinks.
Do you offer outside catering?
No, all catering must be done through the hotel
Do you offer wedding packages?
Yes. Peppers The Hills Lodge offers all-inclusive wedding packages designed to simplify the planning process. Packages can also be tailored to suit your individual wedding requirements.
How do we enquire about holding our wedding at Peppers The Hills Lodge?
Couples can contact the wedding team to discuss available dates, packages and venue options, or request the complimentary Wedding Compendium.
How many wedding guests can Peppers The Hills Lodge accommodate?
The Estate Room can accommodate up to 130 guests for a banquet-style reception. Cocktail-style celebrations can accommodate larger numbers, with options for up to 200 guests.
Is accommodation available for the wedding couple and guests?
Yes. As a boutique hotel, Peppers The Hills Lodge offers convenient onsite accommodation, with special wedding guest rates available.
Is there a spa onsite for wedding preparations?
Yes. Temple Skincare and Spa is located onsite, providing an option for pre-wedding relaxation and beauty treatments.
Is there a wedding coordinator to help us plan our day?
Yes. The dedicated wedding team can assist with planning and coordinating your celebration, helping make the process as simple and stress-free as possible.
What happens if it rains on our wedding day?
Your wedding coordinator can discuss ceremony arrangements and suitable wet-weather alternatives with you during the planning process. The venue offers both indoor and outdoor spaces.
What is the maximum number of guests in each function room?
- Estate Room sit down 130 or 200 cocktail
- Library- 40 Cabaret style or 60 Cocktail
- York Room- 16 U Shape or Board Room Style
- Board Room-14 Board Room style or 20 for dinner without use of the screen
What wedding reception spaces are available?
Couples can choose from the elegant Estate Room or the more intimate Nobles Restaurant, with both spaces opening onto private courtyard areas.